Privacy Policy - Token Tech

Our Commitment to Your Privacy

Token Tech is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and what rights you have in relation to it.

We understand that privacy is important to you. Whether you are browsing our website for information about our arcade game development services or contacting us about a potential project, we want you to feel confident that your personal data is handled responsibly and securely.

Information We Collect

We collect different types of information depending on how you interact with our website and services.

Information You Provide Directly

When you contact us through forms on our website, we collect:

• Contact Information: Name, email address, and any other information you choose to provide in your message
• Project Details: Information about your game development project that you share with us
• Communication Records: Content of your messages and our responses to your inquiries

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
• Technical Data: IP address, referring website, and access times
• Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy for details)

Information from Third Parties

We may receive information about you from:

• Analytics Providers: Data about website traffic and user behavior from analytics services
• Advertising Partners: Information about ad performance and user engagement with our marketing materials

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services.

Service Delivery and Communication

We use your contact information to respond to your inquiries, provide information about our services, and communicate with you about potential projects. This includes sending you requested information about our arcade game development services and following up on your questions.

Website Improvement and Analytics

We analyze usage data to understand how visitors interact with our website, identify areas for improvement, and optimize user experience. This helps us make informed decisions about website design, content, and functionality.

Marketing and Advertising

With your consent, we may use your information to send you marketing communications about our services, share relevant content, and display targeted advertisements. You can opt out of marketing communications at any time.

Security and Fraud Prevention

We use collected data to protect our website from security threats, prevent fraudulent activity, and ensure the safety of our systems and user data.

Legal Compliance

We may process your data to comply with legal obligations, respond to legal requests, enforce our terms and conditions, and protect our rights and the rights of others.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications or accepting cookies
Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, conducting analytics, and protecting our systems
Contractual Necessity: When processing is necessary to fulfill our obligations under a contract with you
Legal Compliance: When processing is required to comply with legal obligations or respond to lawful requests

How We Share Your Information

We do not sell your personal information. We may share your data with the following categories of recipients:

Service Providers

We work with third-party service providers who assist us with website hosting, analytics, email delivery, and other operational functions. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

Analytics and Advertising Partners

We may share aggregated or anonymized data with analytics providers and advertising networks to improve our services and marketing efforts. This data cannot be used to identify you personally.

Legal Requirements

We may disclose your information if required by law, in response to legal processes, to protect our rights or property, or to ensure the safety of our users and the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal data:

Encryption: We use industry-standard encryption protocols to protect data in transit and at rest
Access Controls: We restrict access to personal data to authorized personnel who need it to perform their duties
Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and security threats
Breach Procedures: We have established procedures to detect, report, and respond to data breaches in accordance with applicable laws

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining best practices in data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our retention periods are based on:

• The nature of the data and the purposes for which it was collected
• Legal and regulatory requirements for record retention
• The duration of our relationship with you
• Legitimate business purposes such as resolving disputes or enforcing agreements

When we no longer need your personal data, we securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You can request that we correct inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used, and machine-readable format that you can transfer to another service provider.

Right to Object

You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Withdraw Consent

Where we rely on your consent to process your data, you can withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your data internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses or other legally approved transfer mechanisms.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information.

If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Provide notice of material changes through our website or by email if appropriate
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal data, please contact us:

Token Tech

181, สุขุมวิท 71 181, 183 Pridi Banomyong 31 Alley, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand

Email: info@toke-n-tech.com

Phone: +66 65 314 3537

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your communication.